

Dr. Ford teaching HPI Basics class in Kota Kinabalu, Borneo.
- TEM Forms Strategic Training Partnership with Institute of Training and Development, Penang Malaysia
- Taught Training, HR, HPI courses in Malaysia and Thailand. (see photos above)
- Training Needs Assessment
- Conducted a nation-wide assessment of management and sales
positions' training and performance needs in a large automotive
finance company.
- Conducted an assessment of corporate training needs and
consulted in creating a new corporate training function for a health
care company.
- Conducted a competency-based needs assessment for a large municipal utility and designed a Trainer Certification program to upgrade the skills of their internal training staff.
- Training Textbook
Wrote a comprehensive introductory textbook
entitled, Bottom-Line Training: Performance-based Results, published by Training Education Management in January 2005. Available through this web site (see Online Catalogue) OR at
www.amazon.com
| | Human Performance Improvement Institute
- Joined the faculty of American Society for Training and Development's
HPI in the Workplace and Designing Learning certificate programs. Facilitated both public and corporate sessions in Human Performance Improvement, Analyzing HPI, Evaluating HPI, Selecting and Implementing HPI Solutions, Transitioning to HPI and Designing Learning programs. Clients include Fortune 50 firms in the U.S., and international clients in Okinawa, Japan, Singapore, Hong Kong, Malaysia, Thailand, Egypt, Saudi Arabia and Costa Rica.
- Instructional Design
- Designed a web-enabled performance support system for customer
service representatives in an automotive finance company that
increased productivity and reduced errors..
- Redesigned a 30-hour Basic Supervision Certificate Program that
increased management effectiveness and reduced employee complaints
- Designed basic skills training for unemployed and transitioning
job seekers that reduced the time it took to get employment.
- Designed orientation and on the job training (OJT) for consumer
affairs representatives of a major automobile company.
- Designed web-based training in diversity and knowledge
management for accountants and human resource professionals.
- Partnered with 360 Solutions, LLC to provide Management training
workshops to Southern California Presbyterian Homes and Wescom Credit Union.
360 Solutions Materials are available for sale through the Product Catalogue section of this site. Workshops can be tailored and delivered at your site or you can be certified to deliver them yourself.
http://www.360solutions.com
www.360solutions.com
|  Below are some recent photos of classes taught by Donald Ford, PhD for the Central Bank of Egypt in Cairo. |
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